There may come a time when you have a payment related question that cannot be handled by us directly due to the nature of the question. The following are some example scenarios of this:
Need to update bank account information.
Check status shows as "Failed".
Echeck funds did not successfully deposit.
Trouble logging into Checkbook.
Difficulty linking an account.
In these cases, we recommend that you contact Checkbook directly.
Checkbook Support can be emailed at [email protected]
Their team will be ready to assist you within 24 business hours.