There are a number of reasons why you may not be able to find the product with the title or link provided, here are the most common:
The product is several pages in, and the marketplace may only show the first few pages.
The search words you are using (or have been assigned) are not common search words others in your area use to locate this product.
If either of these situations applies to you and you have been provided with a link, it is crucial to remember not to alter the search words in any manner. What you can do instead is utilize the filters provided by the marketplace. It's often helpful to filter by exact product price or any other filters relevant to the product.
If you have exhausted your resources, the product may be out of stock, which brings us to the third most common reason you may not be able to find a product.
The item may be out of stock/unavailable.
If you suspect this is the case, please fill out a ticket and (bottom right) so our team can review and take the appropriate action.
Note
If you cannot find the product and you do not think it is out of stock, you can reach out to our support team and fill out a ticket; however, please note that if it is outside of business hours, you may not receive a response before your claim expires.
You have one hour from the moment you claim a product to locate the item with the link or title, answer the questions, and submit your order details. If this is not completed within this time frame, the only recourse in such a scenario is to revisit the homepage and reclaim the deal.