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How Can I Find the Correct Sold By?
How Can I Find the Correct Sold By?

I'm having difficulty finding the correct Sold by

Updated over a week ago

When making purchases on All Deals, it's crucial to identify the correct seller for each product to ensure a smooth transaction. Not only does this benefit you as a buyer, but it's also essential for sellers who invest in promoting their products. Ordering from the wrong seller can lead to order rejections and payment delays until the correct seller is identified and reordered from.

Sometimes, despite having all the correct product details like the ASIN, item name, photo, and price, the sold by information might be incorrect. In such cases, here's what you can do:

  1. Find the Correct Seller: Look for options like "Other sellers on Amazon" or "More seller options." on Walmart. These options may vary depending on the marketplace, but the idea is to locate similar features.


  2. Review the List of Sellers: Once you access the list of sellers offering the same item, carefully review each one to identify the correct seller.

NOTE: If you still can't find the correct seller and are confident that you're on the right listing, it's time to reach out to the customer success team. There are instances where updates are needed to ensure accurate seller information, and the customer success team can assist in such cases.

Ensuring you purchase from the correct seller not only streamlines the ordering process but also contributes to a positive experience for both buyers and sellers.

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