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Cannot Reopen My Deal Claim

Find out why your deal claim may no longer be accessible and what your options are

Updated today

Sometimes, sellers temporarily suspend their product deals for various reasons, such as:

  • Adjusting the product price

  • Changing the giveaway quantity

  • Modifying the promotion duration

While this doesn’t happen often, it can occur while you are in the process of completing the deal claim.

If the deal is paused and you attempt to reopen the claim by clicking the item in your cart, the website may not allow you to continue.

Important Notes

  • If the deal does not resume before the claim expires, it will no longer be possible to complete the deal.

  • In this situation, the only option is to return to the homepage and reclaim the deal if and when it becomes active again.


If you have any questions or need further assistance, please contact us via live chat (bottom right), submit a ticket, or email us at [email protected].

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