What Should I Do if My Order is Still in Processing Status?

After you have made a purchase, if your order is still in processing status, our team will ensure that all details are accurate. Once the order has been verified, the status will be changed.

If it has been over 48 hours from the date of purchase and your order status remains as "processing,", please contact us, providing all the relevant order information (order number and order screenshot).

Note

We kindly ask that you refrain from canceling or returning your order due to the processing time involved. If you have any concerns or experience any problems, we are available to help you.