Yes, if the item has not yet shipped and the questionnaire stated to clip a coupon or apply a promotional coupon code at checkout, you can cancel and reorder with the soonest delivery date then provide us with the new order details. If the item has shipped and/or been delivered, please keep the original order active.
The new order details can be sent to us through the website chat (bottom right) by filling out a ticket from there, we will update your order so it can process successfully.
Important Notes
Not all deals encourage the use of clipped coupons, so please ensure the deal you claimed supports clipping coupons before you make any changes to the order.
If an order you submitted a deal for is cancelled, the order must be replaced with the new order details sent to us so we can update the order in our system.
If an order gets cancelled and is not replaced or the new order details are not sent to us, the seller will see the cancelled order and restrict your account.
If the order has already shipped, it can no longer be cancelled and updated.
In this case, please reach out to us for next steps.